Shipping Policy

PLEASE READ

 

  • ALL SALES ARE FINAL INCLUDING CANDLEWORK TO BE BURNED ON OUR ALTAR. 
  • NO REFUNDS.
  • NO EXCHANGES.
  • IF THERE IS SOMETHING WRONG WITH YOUR ORDER PLEASE EMAIL US AT SUPPORT@BRUJERIAGIRL.COM
  • ALL SALES SHIP VIA USPS WITH INSURANCE AND SIGNATURE TRACKING.
  • ONCE YOUR ORDER IS PLACED ALLOW 2-3 WEEKS PROCESSING TIME.
  • ONCE YOUR ORDER IS PLACED YOU WILL RECEIVE A CONFIRMATION NUMBER  THAT IS YOUR ORDER NUMBER.
  • ONCE YOUR ORDER SHIPS YOU WILL RECEIVE A TRACKING NUMBER THAT IS YOUR SHIPPING CONFIRMATION.
  • IF YOUR ORDER IS RETURNED TO SENDER DUE TO YOU NOT CLAIMING IT AT POST OFFICE YOU MUST PAY A $15 RESHIPPING FEE.
  • IF YOU FILE A FRAUDULENT DISPUTE PLEASE NOTE WE WILL BE PROVIDING ALL INFORMATION ON OUR BEHALF AS WELL. 
  • CHARGEBACK FRAUD IS A FORM OF THEFT AND YOU CAN FACE LEGAL CHARGES.